Terms and Conditions

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Standard Policy

• ORDERS MUST BE PAID IN FULL 4 WEEKS PRIOR TO SCHEDULED DELIVERY DATE
• Delivery and/or removal access is the customer's responsibility. The location must be ready and safe for delivery to take place.
• Any and all payments are refundable only at My Appliance Store discretion.
• Any returns, exchanges or cancellations may be subject to a 25% restocking fee.
• Product specifications are for planning purposes only and are subject to change without notice. Refer to installation instructions shipped with the product before cutting cabinets, counters, panels, etc.
• My Appliance Store assumes no liability for product specifications.
• Portions of your personal information may be shared with manufacturers and distributors in order to validate the product warranty and/or ensure the proper maintenance of your products.
• All product remains the property of My Appliance Store until paid in full.
• Interest of 18% per annum will be charged on overdue accounts.

Returns and Cancelations

• All authorized returns and exchanges on new, unused, unopened(Box) product are subject to a 25% restocking fee, upon approved inspection of the unit(s) once returned to our warehouse.
• You may cancel your order at any time before delivery, but if your product has already been ordered from the manufacturer and/or received at our warehouse, you may be subject to a 25% restocking fee.
• All returns and exchanges must be authorized in writing prior to drop-off or pickup of products.
• If an exchange is authorized, we will complete the exchange for the same model. A re-selection will be offered if no replacement is available.
• No returns or exchanges on used or installed products.
• All authorized returns or exchanges must include all included accessories and manuals

Warranty

• All product is sold with a minimum 1-year manufacturer's warranty and customer agrees to accept service in accordance with the terms of this warranty.
• All product defects or recalls are subject to the manufacturer's warranty.
• All defects will be assessed by a technician prior to a return being authorized.